Policies of sale of Mexicommerce (Click here to return to the previous page)

Minimal Purchase :
Due to the low prices that we have the minimum purchase is of 600.00 mexican pesos before Taxes, S&H and commissions.
These prices are not wholesale, for wholesale prices please communicate directly to our offices.

Shipments: The National and International Shipments are handled through "Estafeta Sa de Cv." and the cost is automatically calculated by our system, nevertheless exists the possibility that there might be small variations (in such a case an adjustment will be made), to verify exact tariffs  of shipment please consult the following page www.estafeta.com.mx, in case of requiring some form of special shipment please communicate with us to define options. For purchases in the city of Querétaro or Celaya (within Mexico),  the order can be picked up directly in our facilities, the data will be sent at the time of confirming the transaction.

Warranty: The waranty for each product will be processed individually, providing the same that the supplier grants Mexicommerce.com. In case of requiring specific information of some specific product please contact us.

Credit cards: We accept: Visa, MasterCard and American Express. The charge of your purchase will be reflected in your  next statement of your account, stipulating the name of the commerce in which you carried out your purchase (Mexicommerce.com for this site).

Delivery Times: The typical times of delivery are of 2 to 15 days after the confirmation of payment of products and services (plus shiping time). For specific information or for special products please to contact us.
In order to verify thetravel times please consult the following direction: www.estafeta.com.mx

Returns: Mexicommerce only accepts returns in case that the product presents/displays some defect in materials and/or manual labor, in such case the merchandise will be replaced by an equal or similar product or in its defect a credit note will be made for some other article in the store.
The expenses of transport will be the responsibility of the client.

Cancellations: If your order was made through the mode of Referenced Deposit payment and you have not yet made the corresponding payment, your order is cancelled automatically. If your order has been already paid by any of the modes of payment (Referenced Deposit or Credit card), You must address yourself with the store to identify if your order has left to its destiny ( ).If the order has already left it will not be possible to be cancelled, otherwise the store will make the return of the money corresponding to your order, considering that this could generate administrative expenses to you.

Invoicing: You will receive the invoice along with the aquired product(s) in the address indicated for the delivery. The invoicing will be made to the name of the person who registers the purchase and that will be stored in our database for possible future explanations.

Privacy: In Mexicommerce we recognize the importance of the discreet and confidential handling of all information provided by you. Mexicommerce compiles and maintains certain personal information about you when you fill any of our forms in line or send an email to us. The personal information that you provide can identify you individually and includes fields such as your name and email address. WE NEVER SALE/LEND/BORROW YOUR DATA TO ANYBODY.

Mexicommerce also compiles or registers another type of information that cannot identify you personally when you visit our Web site. This information includes your Internet Protocol Adress ("IP") and your domain name. An IP address is a number that automatically assigns the computer of the ISP (Internet Service Provider) to your computer, through it you access to the Web. A domain name is the name of the computer of the ISP through which you access to the Web. Mexicommerce registers these IP addresses and domain names for system management and monitoring the use of our site. We use this information to measure the number of visits to our site, the time average that passes in it each user, the number of visited pages and other diverse statistics over the use of the site. This monitoring helps us to evaluate how our Web site is used to improve in continuous form the content of ite. Mexicommerce does not tie directions IP or domain names with any identifiable information at personal level, which means that the session of a visitor will be registered in our servers, but the visitor always will remain anonymous.

Mexicommerce does not buy or obtains any complementary personal information about you from third parties.

Security: Identification of the user when is necessary.
When making your first purchase in Mexicommerce, you will be registered automatically and will obtain a user and password immediately; that will allow You to use them to access any information referring to your account.
If you lose your password, our Staff can assist you, asking Yoy for some data that allow us to assure that the account belongs to you.
We recommended You for your password to use at least 8 characters and one random combination of numbers and letters (since there are some characters that are not allowed) this with the purpose of giving a greater protection to your personal information.

Protection of the information that is being transmitted: We use encryption technology to make safe the communications of your information in all our secure pages. Your browser provides security allowing us to use the encryption of Secure Socket Layer (SSL) with a key length of up to 128 bits when your paymaent information is transmitted.

Legal Aspects: Liabilities

Mexicommerce is not responsible for any nonalienable situation to the company, Like unfulfillment of delivery of times or irregularities in the serrvice, etc, caused by rebellions, vandalism, terrorism, strikes etc. In such case Mexicommerce and the client altogether will look for solution to each specific situation.

Discounts: Mexicommerce grants to its clients discounts by volume of purchase, which depend on the product, the amount and the frequency of purchase, for more information please to contact us, a sales agent will design the best discounts plan for You or your company.

Credit: For credit information please to contact to us.

Explanations, Concerns or Commentaries: please communicate to: or +52 (461) 1192364